What design options are available?

August 31, 2011.

There are three options for designing and customizing a product. First, select a product on the left-hand panel and choose one of the following:

1. Custom Design: Just as it suggests, select it to open the design studio and use multiple tools to create your own design.

2. Upload Design: If you have your own artwork created (EPS, TIFF, PDF, etc.) you can upload it through this tool. Note that we are offset printing and can only accept JPEGs or GIFs as PROOFS ONLY! We cannot print them unless they are 300 dpi or better.

3. Browse Design: You can select hundreds of pre-loaded templates and can customize them.

If you have any other questions, feel free to contact us at 905-828-7399.

What kind of papers does GFX use?

August 31, 2011.

We have various card stocks and text weight papers available. It just depends on which one you choose.

Our standard card stock is 14pt with AQ. We also have UV (very high shine), MatteAQ (not a flat finish), 100% Recycled (flat finish) and 12pt for our 24 hour digital printing.

We'll be introducing 16pt with AQ on various products as well.

If you have any other questions, feel free to contact us at 905-828-7399.

What's the difference between AQ and UV? Are they shiny?

August 31, 2011.

For card products (business cards, postcards, etc.), our standard finish is AQ (Aqueous Coating) which is a medium shine. UV Coating is a very high shine and looks almost like a laminated plastic.

Otherwise, please see the product pages for all the various paper and finishing options available.

Can I get samples?

August 31, 2011.

Yes! If you would like to see what we have printed for other customers over the last 20 years, feel free to fill out a form on our regular web site at:
https://secure.gfxinc.com/secure_forms/samples/

If you have any other questions, feel free to contact us at 905-828-7399.

What colour formats are supported?

August 31, 2011.

We print on large Heidelberg presses and can only output CMYK files. However, if you have RGB files, we can convert them to CMYK for you.

For online proofs, you'll only see RGB and it will not reflect how the cards will print accurately due to the difference in monitors (your equipment) and commercial press equipment (our equipment).

What is the resolution of output file?

August 31, 2011.

We output files at 175 LPI (Lines Per Inch) which is approximatley 300 DPI (dots per inch).

Any online proofs will be standard web resolution at 72 DPI and does not reflect how your product will print unless you are providing low resolution files.

If we find any problems with your files, we will give you an opportunity to provide new files before we print. However, we cannot find every conceivable issue and you are responsible for your own files if they do not print the way you expect them to.

What printing method do you use?

August 31, 2011.

We use offset printing on Heidelberg presses, which provides the highest quality of print material for both text and images if you supply a minimum of 300 DPI files or Vector files from programs such as Illustrator.

We also have a digital press for short runs in very fast turnaround. This press is toner-based on 12 pt. cover stock (or 80 Lb. Gloss) and is ideal in situations where you need a few hundred pieces by tomorrow or other very tight deadlines, or if you are at a trade show and have run out of hand-out materials.

Are the prices listed on the site final?

August 31, 2011.

The prices on our site are for printing only. If you are in Canada, GST or HST is applicable.

Shipping is additional.

No taxes if you are in the USA, but orders over US$200 may be subject to import/custom fees charged directly by UPS (our preferred carrier for shipments to the USA).

Please refer to the prices on the product pages for further details.

If you still require further information or an exact quote, please use our estimating form located on our regular web site at:
https://secure.gfxinc.com/secure_forms/estimating.html